Subspace Desktop Error: "failed to associate send_message response to the sender"

Support
1

User has error on Subspace Desktop, not plotting for 24 hrs+, got more logs info but not sure what the solution is

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Logs- failed to associate send_message response to the sender",“level”:40,“hostname”:“DESKTOP-MU27DHJ”,“pid”:27500,“time”:“2022-06-22T18:57:20.6708964Z”,“target”:“log”,“line”:null,“file”:null,“log.target”:“trust_dns_proto::xfer::dns_exchange”,“log.module_path”:“trust_dns_proto::xfer::dns_exchange”,“log.file”:“C:\Users\runneradmin.cargo\registry\src\github.com-1ecc6299db9ec823\trust-dns-proto-0.21.2\src\xfer\dns_exchange.rs”,“log.line”:202} {“v”:0,“name”:“subspace-desktop”,“msg”:“failed to associate send_message response to the sender”,“level”:40,“hostname”:“DESKTOP-MU27DHJ”,“pid”:27500,“time”:“2022-06-22T18:57:20.6708963Z”,“target”:“log”,“line”:null,“file”:null,“log.target”:“trust_dns_proto::xfer::dns_exchange”,“log.file”:“C:\Users\runneradmin.cargo\registry\src\github.com-1ecc6299db9ec823\trust-dns-proto-0.21.2\src\xfer\dns_exchange.rs”,“log.module_path”:“trust_dns_proto::xfer::dns_exchange”,“log.line”:202} {“v”:0,“name”:“subspace-desktop”,“msg”:" Error while dialing /dns/telemetry.polkadot.io/tcp/443/x-parity-wss/%2Fsubmit%2F: Custom { kind: Other, error: Timeout }",“level”:40,“hostname”:“DESKTOP-MU27DHJ”,“pid”:27500,“time”:“2022-06-22T18:57:20.6709131Z”,“target”:“log”,“line”:null,“file”:null,“log.line”:227,“log.file”:“C:\Users\runneradmin.cargo\git\checkouts\substrate-7bc20b373ca3e834\5f0aa1f\client\telemetry\src\node.rs”,“log.module_path”:“sc_telemetry::node”,“log.target”:“telemetry”}

Comp Specs.- I7-9750h, 16g ram. 200G SSD

@ImmaZoni @ozgun

2

it looks like they are on windows, did they allow the firewall to allow subspace-desktop throught?

  1. Start
  2. allow an app through Windows Firewall
  3. look for subspace-desktop, check if its checked as allowed or not.

overall looks like an issue with the telemetry server, shouldnt be effecting the farmer, are they fully synced what else is the node showing in logs?

3

It would be nice to share the log file itself, or the full content, so we can figure out what is working and what is not.
In the top-right, there is a gear icon, users can click that, and there will be a show logs button. Please encourage our users to share logs if there is a bug :slight_smile: